DPS Network Operations Center - NOC

Status: Existing

Description

The DPS NOC is the central consolidation point for all public safety radio communications services on the DPS maintained network. Radio traffic from the communication site infrastructure throughout the state is routed in and out of the NOC to over 10 dispatch centers serving multiple state agencies.

Stakeholders

StakeholderRoleRole Status
Arizona Department of Public Safety (DPS)OwnsExisting

Physical Objects

Traffic Management Center
Emergency Management Center
ITS Communications Equipment

Functional Objects

Functional ObjectDescriptionUser Defined
Center Field Equipment Management'Center Field Equipment Management' is the back office application that supports monitoring and maintenance of field equipment. It monitors the performance and configuration of the field equipment. This includes management of the infrastructure configuration as well as detection, isolation, and correction of field equipment problems. The application also includes monitoring of performance of the field equipment, including communications links.False
Center Personal Information Device Management'Center Personal Information Device Management' is the back office application that supports monitoring and maintenance of Personal Information Devices. Most Personal Information Device management is the province of device manufacturers, service providers, and their clients, which is beyond the scope of an ITS architecture. For roadside safety applications, particularly those that are operated by field personnel working on or close to the right of way, the operating center may manage the devices and the hosted safety applications. For these devices and applications, this functional object monitors the performance and configuration of the devices and installed applications, and the communications links.False
Center Support Services'Center Support Services' provides foundational functions that support data collection, management, location reference, timing, and data distribution. It maintains precise location and time information to support other services.False
Center System Executive'Center System Executive' provides the operating system and executive functions that manage computer resources, user accounts, and installed applications. It provides security features and manages software installation and upgrade.False
Center System Monitoring and Diagnostics'Center System Monitoring and Diagnostics' includes background self–tests, diagnostics, watchdog timers, and other hardware and software that monitors the operating condition of the center. The status of the center equipment and diagnostic information is provided to center operations personnel and maintenance personnel that may be operating remotely from the center.False

Interfaces To

(View Context Diagram)

ADOT TOC and EMC
DEMA CRT – HazMat Response Team