ADOT ECD Dispatch

Status: Existing

Description

ADOT ECD Dispatch uses computer–aided dispatch, the records management system, and traffic and criminal software. The team also performs non–law enforcement dispatch for the Traffic Operations Center and partners with other state agencies. ECD Dispatch provides technical and application support statewide for the safety and productivity of customers. The team administers ADOT's Spillman Flex Computer Aided Dispatch (CAD) and Records Management System (RMS). CAD is used to keep employees safe throughout the state by monitoring active incidents and employee activity in ECD's Operations Communications Center and Transportation Systems Management and Operations' Traffic Operations Center. Incident data is fed to the AZ511 system. Spillman Flex RMS is used for completing incident reports, storing citation and arrest data, collecting statistical data, evidence inventory management and auditing, equipment and asset tracking, tracking records requests and more.

Stakeholders

StakeholderRoleRole Status
ADOTOwnsExisting
ADOTOperatesExisting

Physical Objects

Traffic Management Center
Emergency Management Center
Commercial Vehicle Administration Center
Other CV Administration Centers

Functional Objects

Functional ObjectDescriptionUser Defined
Emergency Commercial Vehicle Response'Emergency Commercial Vehicle Response' identifies and initiates a response to commercial vehicle and freight equipment related emergencies. These emergencies may include incidents involving hazardous materials as well as the detection of non–permitted transport of security sensitive hazmat. It identifies the location of the vehicle, the nature of the incident, the route information, and information concerning the freight itself. The information supports the determination of the response and identifies the responding agencies to notify.False
Emergency Data Collection'Emergency Data Collection' collects and stores emergency information that is collected in the course of operations by the Emergency Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Emergency Early Warning System'Emergency Early Warning System' monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in–progress major incidents or disasters. Notification is provided to initiate the emergency response, including public notification using ITS traveler information systems, where appropriate.False
Emergency Environmental Monitoring'Emergency Environmental Monitoring' collects current and forecast road conditions and surface weather information from a variety of sources. The collected environmental information is monitored and presented to the operator and used to more effectively manage incidents.False
Emergency Evacuation Support'Emergency Evacuation Support' coordinates evacuation plans among allied agencies and manages evacuation and reentry of a population in the vicinity of a disaster or other emergency that poses a risk to public safety. Where appropriate, the affected population is evacuated in shifts, using more than one evacuation route, and including several evacuation destinations to spread demand and thereby expedite the evacuation. All affected jurisdictions (e.g., states and counties) at the evacuation origin, evacuation destination, and along the evacuation route are informed of the plan. The public is provided with real–time evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary. Resource requirements are forecast based on the evacuation plans, and the necessary resources are located, shared between agencies if necessary, and deployed at the right locations at the appropriate times. The evacuation and reentry status are monitored and used to refine the plan and resource allocations during the evacuation and subsequent reentry. It communicates with public health systems to develop evacuation plans and recommended strategies for disasters and evacuation scenarios involving biological or other medical hazards.False
Emergency Incident Command'Emergency Incident Command' provides tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders at or near the incident scene to support local management of an incident. It supports communications with public safety, emergency management, transportation, and other allied response agency centers, tracks and maintains resource information, action plans, and the incident command organization itself. Information is shared with agency centers including resource deployment status, hazardous material information, traffic, road, and weather conditions, evacuation advice, and other information that enables emergency or maintenance personnel in the field to implement an effective, safe incident response. It supports the functions and interfaces commonly supported by a mobile command center.False
Emergency Notification Support'Emergency Notification Support' receives emergency notification messages from vehicles or personal handheld devices, determines an appropriate response, and either uses internal resources or contacts a local agency to provide that response. The nature of the emergency is determined based on the information in the received message as well as other inputs. This object effectively serves as an interface between automated collision notification systems and the local public safety answering point for messages that require a public safety response. This capability depends on an up–to–date registry of public safety answering points/response agencies by coverage area, the type of emergency, and hours of service.False
Emergency Response Management'Emergency Response Management' provides the strategic emergency response capabilities and broad inter–agency interfaces that are implemented for extraordinary incidents and disasters that require response from outside the local community. It provides the functional capabilities and interfaces commonly associated with Emergency Operations Centers. It develops and stores emergency response plans and manages overall coordinated response to emergencies. It monitors real–time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information. It tracks the availability of resources and assists in the appropriate allocation of these resources for a particular emergency response. It also provides coordination between multiple allied agencies before and during emergencies to implement emergency response plans and track progress through the incident. It also coordinates with the public through the Emergency Telecommunication Systems (e.g., Reverse 911). It coordinates with public health systems to provide the most appropriate response for emergencies involving biological or other medical hazards.False
Emergency Secure Area Sensor Management'Emergency Secure Area Sensor Management' manages sensors that monitor secure areas in the transportation system, processes the collected data, performs threat analysis in which data is correlated with other sensor, surveillance, and advisory inputs, and then disseminates resultant threat information to emergency personnel and other agencies. In response to identified threats, the operator may request activation of barrier and safeguard systems to preclude an incident, control access during and after an incident or mitigate impact of an incident. The sensors may be in secure areas frequented by travelers (i.e., transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on–board a transit vehicle, etc.) or around transportation infrastructure such as bridges, tunnels and transit railways or guideways. The types of sensors include acoustic, threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors), infrastructure condition and integrity, motion and object sensors.False
Emergency Secure Area Surveillance'Emergency Secure Area Surveillance' monitors surveillance inputs from secure areas in the transportation system. The surveillance may be of secure areas frequented by travelers (i.e., transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on–board a transit vehicle, etc.) or around transportation infrastructure such as bridges, tunnels and transit railways or guideways. It provides both video and audio surveillance information to emergency personnel and automatically alerts emergency personnel of potential incidents.False

Interfaces To

(View Context Diagram)

ADOT 511 Website
ADOT Crash Reporting Information System (CRIS)
ADOT DEOC–Dept EM Ops Center
ADOT ECD CVO Administration Center
ADOT ECD Operational Communications
ADOT ECD Vehicles
ADOT Electronic Bypass Stations
ADOT HazMat Response Data Archive
ADOT HazMat Response Team
ADOT Incident Response Unit (IRU)
ADOT Motor Vehicle Division (MVD) Database
ADOT Rapid Notification System
ADOT TOC and EMC
ADOT TOC Traffic Information Center
Arizona Administrative Office of the Courts
Arizona Criminal Justice Information System
Commercial Vehicle Driver and Vehicle Verification Systems
County Sheriff Dispatch
DEMA CRT – HazMat Response Team
DEMA Emergency Alert System
DEMA Enforcement
DEMA SEOC Arizona DEM Military Affairs
DEMA WebEOC System
DPS Central Communications Center
DPS Console Interface (Other LE)
Fleet Management Systems
Local Print and Broadcast Media
Maricopa County EOC
Mexico Customs and Border Patrol
Mexico Public Safety
Mexico Regional TMC
Nevada State Police Dispatch
NOAA _National Weather Service
POE Data Archive
Public Private Traveler Information
Safety Fitness Electronic Record (SAFER)
Social Media and Networking
Tribal Public Safety Dispatch
US Border Patrol Dispatch
Utah State Police Dispatch
Wide Area Alerting Systems