Driver License MVR

Driver License MVR - How To Video

A Driver License MVR (motor vehicle record) is a printout of a customer's driver record. The manner in which MVR information may be released is regulated by the Federal Driver’s Privacy Protection Act (or DPPA), 18 USC 2721-2725 as adopted in Arizona law, Title 28, Chapter 2, Article 5. The DPPA requires you to have a "permissible use" for requesting and receiving an MVD record that contains personal identifying information.

The Driver License MVR provides an authorized user the following on a licensed driver in Arizona:

• Customer Information (name, DOB, DL #, address, etc.)
• Other names the customer has used (AKA)
• Prior credentials
• Medical and TSA information when applicable
• Driving History (suspensions, revocations, etc.) when applicable

Requesting a Driver License MVR

1. From the Business Suite Services menu select Driver License MVR
2. Select Individual from the Customer Type drop down.
3. Select the Customer Identification Type you want to use to search for the customer. In this example we use Arizona DL Number.
4. Type the Customer Identification number.
5. Click the Search icon.

6. If a customer matching the information is found, it will display. Confirm the customer is correct. If it's not the correct customer, click the X and try your search again.
7. Read and acknowledge you are authorized and you have a permissible reason for requesting the MVR. Check the applicable acknowledgment checkbox.
8. Read and acknowledge the DPPA Disclosure statement. Check the acknowledgment checkbox.
9. Click Continue.

10. The Driver License MVR service will be added to the cart.
11. Click Checkout.

12. If a Payment Method is already saved, click Select to select that payment method.

13. Review / confirm the details of the payment.
14. ClickSubmit Payment.

15. The MVR and the service receipt will generate.
16. To view and print MVR and/or the payment receipt, click the download icon.

17. The document will download. Double-click the .pdf to open. Note: the location of the downloaded document may vary depending on your computer set up.

18. The Driver License MVR will open as a PDF.
19. Click the Printer option to print. Note: the location of the print option may vary depending on your computer set up.